Doubletree By Hilton Hotel & Suites Houston By The Galleria

ex. DoubleTree Suites by Hilton Houston by the Galleria

5353 Westheimer Road, Houston, TX, United States, 77056-5474show map
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Highlights
8
FabulousBased on  36 reviews
Overview

Featuring a tennis court, a casino and a sauna, the 4-star Doubletree Suites By Hilton Houston By The Galleria offers 380 cozy guestrooms. This welcoming hotel dates from 1981 and was refurbished in 2008.

Guests can easily get to Memorial Park, which is approximately 4 km away. The property is set within 9 km distance from Houston city center.

Placed near entertainment venues, golf courses and a zoo, the hotel offers a nightclub, an outdoor heated swimming pool and a sunbathing terrace for on-site relaxation.

Doubletree Suites By Hilton Houston By The Galleria is within a 30-minute drive to William P Hobby airport.

Rooms

Doubletree Suites By Hilton Houston By The Galleria provides guestrooms fitted with individual climate control, Wi-Fi, a laptop-compatible safe, flat-screen TV and a dining area. The rooms have a view over the courtyard. The bathrooms come with a shower, a hairdryer and complimentary toiletries for more comfort.

Eat & Drink

The property features a poolside restaurant serving American dishes. The bar serves coffee, tea and refreshments as well as snacks and appetizers. Offering a variety of dishes, Truluck's Steak & Stone Crab and The West End are about 150 meters away.

A full breakfast is served and charges are applicable. 

Services

This property offers an elevator, a vending machine and a hairdresser along with a business centre, audiovisual equipment and a slide projector to answer the needs of all guests.

Relax

Guests will benefit from steam baths and massage. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site at USD 24 per day.

Year renovated:   2008.  Number of floors:   26.  Number of rooms:   476.

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Facilities
Paid Wi-Fi

Parking

USD 24 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Pub

Cafe

Dining room

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant with air conditioning
  • Pub
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Video games
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Dining room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Mini-fridge
  • Microwave

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEOne child3 - 4 yearsExtra bedAll children5 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
TiltTilt2700 ft
Luna de 527 GalleriesLuna de 527 Galleries2700 ft
Art Institute of HoustonArt Institute of Houston3000 ft
Our Lady OF-Lake UniversityOur Lady OF-Lake University3000 ft
Sierra Schools IncSierra Schools Inc3000 ft
Southwestern Paralegal InstSouthwestern Paralegal Inst3000 ft
Nevada Gold and Casinos IncNevada Gold and Casinos Inc3000 ft
Water Wall Water Wall 2700 ft2800 Post Oak Blvd near the Galleria
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Truluck's Steak & Stone CrabTruluck's Steak & Stone Crab400 ft5350 Westheimer Rd
The Capital GrilleThe Capital Grille300 ft5365 Westheimer Rd
The West End - A Public HouseThe West End - A Public House400 ft5320 Westheimer Road
Tango & MalbecTango & Malbec1000 ft2800 Sage Road
The Burger PalaceThe Burger Palace1000 ft2800 Sage Road, Suite A 1100
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Palace LanesPalace Lanes2.7 mi
Tropicana Bowling Ctr IncTropicana Bowling Ctr Inc2.7 mi
Southside Park Club HouseSouthside Park Club House2.7 mi
Houston Parks Board IncHouston Parks Board Inc3.0 mi
Bradford School of BusinessBradford School of Business1.1 mi
LE Tourneau UniversityLE Tourneau University1.4 mi
Cornell University SouthwestCornell University Southwest1.5 mi
Allegro Travel IncAllegro Travel Inc1.6 mi
Mgm Grand CasinoMgm Grand Casino1.4 mi
Bayou Bend Collection and Gardens Bayou Bend Collection and Gardens 3.2 mi1 Westcott St
Rice Village Shops Rice Village Shops 3.4 mi6100 Kirby Dr
Beer Can HouseBeer Can House3.4 mi222 Malone St
The Menil CollectionThe Menil Collection4.2 mi1533 sul Ross St
Houston Maritime MuseumHouston Maritime Museum4.2 mi2204 Dorrington St
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Getting around
Airports
William P Hobby (HOU)13.2 mi
West Houston (IWS)13.4 mi
Train
Dryden/TMC Station4.6 mi
Underground
Metro Bus Yard9.3 mi
Bus
Bus stop700 ft
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Reviews
7.8
FabulousBased on  36  reviews

Rating by category:

8.8
Rooms
9.3
Location
7.0
Service
  • 7.4
    Very good

    The cleaning staff was very good!Nice and friendly and always will to help.

    Bar service and the ordering of food, dinner. Quite confusing and a real reluctance to help make the customer happy.

  • 8.8
    Superb

    Knowledgeable staff made several eating recommendations in the area. Friendly bar to enjoy a drink at the end of the day. Lovely pool and we appreciated the late checkout to suit our evening flight. .

    No Wifi in room.

  • 7.8
    Fabulous

    The comfort

    They took extra money off my credit card now I have to resolve the problem

  • 8.8
    Superb

    Nice Hotel and room. Clean and comfortable. The staff was nice and helpful.

    There were not enough dishes in our room to accommodate our company size. Should have at least a setting for 6 people in case your guests have guests over at their room to visit. As well as supply proper cook ware to utilize in the kitchenette. There was none in our room. There was no free wifi. The price for the room should be enough to cover free wifi usage.

  • 7.8
    Fabulous

    The receptionist at the front desk ask my wife's last name like she was a prostitute or something they need to have sime dam respect the valet treated us like we where white trash i dont let anyone drive my cars

  • 6.4
    Good

    the hotel staff were helpfull.

    the elevator broke so often causing delays and jams.

  • 5.4
    Guest rating

    Room was nice

    They charged my card twice! Called up there and told them what happen, and they took care of it...but two days later I got another charge on my card. Again called back up there to the front desk...told me that my balance was 151 something which included the room, upgrade fee, and parking. Which is understandable, but where did this extra charge of 21.63 come from?! This fool told me that it was the online booking that charged us, then backed door and said it was the upgrade fee. One, it was free to book online...two, which one was it sir?! I got two overdraft fee in my account (the first one I let go). By far the worst experience ever and highly doubt I will go there again

  • 7.4
    Very good

    They charged me twice for 1 nights stay and accounting department will not return my call!!!!!!!!!!!!

  • 7.4
    Very good

    Mostly the environment and hospitality

    Just one elevator working and it takes forever to access

  • 3.2
    Guest rating

    the galleria

    the staff and the room at the hotel need more people that are friendly and pleasant

  • 6.6
    Good

    Place was clean.

    Staff are not very helpful and not accommodating!

  • 10.0
    Exclusive

    I loved that we got upgraded! I loved the room and the balcony. The bed was super comfortable and everything was clean.

    Didn't like that there was no furniture on the balcony.

  • 5.8
    Guest rating

    The staff was very friendly and helpful.

    The room.. Shower hardware was half on. To get the shower to even work i had to work with it for a few minutes. No hot water at 3 pm. " would not have been a problem but was not told when i check in about the problem" The food to get to the bar was a nightmare.. Took to longs 30 minutes plus and came out wrong. The female bartender was great.

  • 2.4
    Guest rating

    Nothing

    There was no water at all from 3 pm to five am. This is very upsetting because we paid over 200 dollars for a room here and for it not to have water is very disappointing. The AC also blew hot and cold air. I do not want to pay for a room like this. I think i deserve a refund for both nights.

  • 6.2
    Good

    Room was very nice

    Overcharged room by 150.00 over the Booked.net price. 9.95 charge for wifi. 26.00 to park. Food overpriced. Offered cookies to guest ahead of us in line, not us:(

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Highlights
8
FabulousBased on  36 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEOne child3 - 4 yearsExtra bedAll children5 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
William P Hobby (HOU)13.2 mi
West Houston (IWS)13.4 mi
Train
Dryden/TMC Station4.6 mi
Underground
Metro Bus Yard9.3 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room